Last updated: September 27, 2024

At ThotChat.ai, we are committed to providing a safe and respectful environment for all users. Occasionally, AI companions may generate content that some users find objectionable or non-compliant with our content policies. If you encounter any content that violates our guidelines, please follow the process outlined below to report it.

1. How to Report Non-Compliant Content

If you believe that a conversation or generated content violates our policies, you can report it by emailing [email protected]

2. Content Violations

The following are examples of violations that can be reported:

• Harmful, abusive, or violent language.
• Sexually explicit or inappropriate content.
• Hate speech or discriminatory content.
• Any content that violates our Terms of Service or applicable laws.

3. Investigation Process

Once a report is submitted, it will be reviewed by our moderation team:

• Initial Review: The report will be acknowledged within 24 hours.
• Investigation: Our team will review the flagged content and assess its compliance with our policies.
• Resolution: We will take appropriate action, which may include removing the content, issuing warnings, or suspending accounts involved in repeated violations.

4. Appeal Process

If you believe that a decision has been made in error, you have the right to appeal. Appeals must be submitted within 7 days of receiving the decision notification. Our team will review the appeal and respond with a final decision.

5. Confidentiality

All reports are confidential. We do not disclose the identity of the person making the report to the parties involved.

By using our Service, you agree to comply with this Complaint Policy. We reserve the right to modify this policy at any time, so please review it frequently.